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Fleet risk and claims software for businesses that run vans and trucks

Join up your fleet data. Tell the driver. Show the insurer.

Your fleet already has the data. SHIELD connects your existing systems, gets the right messages to drivers and delivers incident information to your insurer within minutes.

  1. Every driver's whole picture. No new hardware.

  2. Most systems stop at the data. SHIELD checks in with the driver.

  3. From roadside report to insurer in minutes.

  4. Show your insurer what you're doing to reduce risk.

Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.

  • No new hardware.
  • Live within four weeks of signing.

Since Orkin started using SHIELD:

Claims
From about 6 a month to 3.3
Average claim
From roughly £3,600 to £2,100
Loss ratio
From 84% to 56%
Read Orkin's story

SHIELD joins up the systems you've got and makes them do more.

Keep the systems you've got. SHIELD connects to your existing tracking, cameras and other fleet systems, bringing their data together in one place.

Where SHIELD fits in your fleet

SHIELD sits on top of the systems you already run. It brings their data together and gets it to the people who can act on it: your drivers, the office and your insurer.

Built to help with:
  • time back
  • fewer incidents
  • lower claim costs
  • a stronger hand at renewal
  • drivers looked after

Already on the vehicles

No new hardware

  • TrackingSpeed, acceleration, braking and cornering
  • CamerasEvents such as distraction and phone use
  • TachographInfringements, by driver and type

From outside the vehicle

  • Licence checksStatus, points and categories, from the DVLA
  • Insurer's claims dataEvery claim and what it cost, sent each month
SHIELD

Joins it up

Everything in one placeEvery driver's whole picture, by depot, with a SHIELD Score

Before, during and after an incident

  • Before an incidentSpots a driver whose pattern is changing and checks in
  • When it happensRoadside report to the office, then to the insurer within minutes
  • At renewalEvidence of the process you run to bring risk down

The driver, in the SHIELD app

Drivers get a check-in while a change in their driving is still small. They can rate every plain-English message and hear a well done when they improve. The app also gives them a simple way to report an incident at the roadside.

The fleet manager and the office

See which drivers need attention this week and why, with each driver's history available in one place. Filter by depot to focus on the people who need support.

Your insurer, broker or repair network

Your insurer, broker or repair network has each incident within minutes, with photos, third-party details and a licence check attached. At renewal, you can show them the process behind your figures.

Claims come back each month and are linked to the driver and what came before.

What changes when SHIELD is running

Every driver's whole picture, with no new hardware.

SHIELD connects to the tracking, cameras and tacho already on your vehicles and joins them up with licence checks and your insurer's claims data. Every driver gets one picture behind one login, filtered by depot, with a SHIELD Score built from their tracking, cameras and claims. You see which drivers need your attention this week and why, without logging in to each system to find out.

SHIELD saves Orkin's fleet team 15 hours of admin a week, most of it time that used to go on reconciling expenses and sorting out rental vehicles.

Fewer incidents, because the right drivers hear from you in time.

Most systems stop at the data, so the driver manager still has to contact each driver by hand. In the week everything else goes wrong, that conversation is the one that slips.

SHIELD spots when a driver's pattern starts to change and checks in with them in plain English, welfare first, so the conversation still happens. Drivers who improve hear a well done.

Since Orkin started using SHIELD, its claims have fallen from about 6 a month to 3.3.

"It needs to feel like we've got their back, not like we're policing them."

Nathalie Gager, Group Fleet Manager, Orkin

How Driver Influence works

Lower claim costs, because your insurer hears in minutes, not days.

A bump on a Friday afternoon goes on a form in the glovebox, so the office reads it on Monday, four days into a hire car.

Reported through SHIELD, the same bump goes to the office and on to your insurer within minutes, with photos, third-party details and a licence check attached.

Since Orkin started using SHIELD, the time from an incident to the insurer having everything it needs to start on the claim has dropped from around 11 days to 2.5, and its average claim from roughly £3,600 to £2,100.

A stronger hand at renewal, with the evidence to back it.

SHIELD builds a record of how you manage fleet risk throughout the year: the risks identified, the messages sent to drivers and how they respond. Each claim is linked to the driver and their driving history, helping you demonstrate the action you've taken at renewal.

Since Orkin started using SHIELD, its loss ratio has gone from 84 per cent to 56 per cent, which gives it a stronger position heading into renewal.

See SHIELD in 60 seconds

The film follows one fleet's week on the real screens: the drivers who need attention, the check-in on a driver's phone, an incident reaching the insurer and the evidence at renewal.

Book a demo

Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.

Film coming soon

For the person who carries the fleet's risk and can change how it's managed

You might be head of fleet, the SHEQ lead or the finance director who owns the insurance. What matters is that your vehicles already run tracking, the data sits in several places and you're the one asked what happened when something goes wrong.

Commercial fleets

Businesses that run vans and trucks to do their work

In utilities, construction, facilities, field and trade services and merchants, driving is part of the job rather than the job itself.

SHIELD for commercial fleets

"I couldn't possibly run the fleet the way we do now without SHIELD."

Nathalie Gager, Group Fleet Manager, Orkin

Orkin runs about 280 vans in pest control and facilities. Its fleet team now starts from the combined picture, filtered by depot, and goes into each system only for the detail.

Read Orkin's story

What happens after a yes

  1. SHIELD does the integration work. You send the access details for your tracking and other systems, plus your insurance documents, while SHIELD's team sets everything up.

  2. Your team is trained in two or three hour-long sessions online, with no day lost in a classroom.

  3. You're live within four weeks of signing.

  4. Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.

Book a demo

Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.

Built by people from haulage, transport software and insurance

Steven Zwinkels, Ben Peters and Richard Bird founded SHIELD in 2024, with more than 30 years in the industry between them.

  • Steven Zwinkels worked his way from planner to director in his family's haulage business and was a director of the Road Haulage Association.
  • Ben Peters has worked in telematics and motor insurance, where he saw how hard it is to get incident details to the insurer and to show why a fleet's risk should improve at renewal.
  • Richard Bird spent 12 years at a leading transport management system (TMS) provider, helping operators bring in technology and take out manual work.

About SHIELD

Questions fleets ask

What does SHIELD do?

SHIELD connects the systems your fleet already runs, such as tracking, cameras, tacho, licence checks and your insurer's claims data, and brings them into one place. It checks in with drivers whose driving is starting to change, gets incidents to your insurer within minutes and gives you the evidence for a stronger hand at renewal.

We already have a telematics system. Why would we need SHIELD?

SHIELD doesn't replace your telematics system. It joins your tracking up with your cameras, licence checks and claims. Most systems stop at the data, which leaves the driver manager to contact each driver by hand. With SHIELD, Driver Influence checks in with drivers automatically when their driving starts to change.

Do we need to fit anything new?

No. SHIELD sits on top of the systems you already pay for, so there's no new hardware and nothing to rip out.

Will SHIELD lower our insurance premium?

SHIELD can't promise that, because your insurer sets the premium. What SHIELD offers is evidence of the process you run to bring risk down. That evidence gives you a stronger hand at renewal and builds the case for a better premium.

See every question in the FAQ

See it for yourself

See how SHIELD connects your existing fleet systems, identifies changing driver risk and helps you act on it. We'll walk you through the areas that matter to your operation, from driver engagement and incident reporting to claims visibility and insurance renewal. If you'd rather talk first, call 07970 140130.

Book a demo

Once we get SHIELD running on your systems, we guarantee regular Driver Influence messages within 90 days, or you can walk away.