Privacy, Cookies & Legal

Effective Date: 5 August 2026

Last Updated: 5 August 2026

We respect your privacy

At SHIELD, we believe trust starts with transparency.

We only collect the information we need to respond to your enquiries, provide our services and improve your experience on our website. We never sell your personal information, and we take appropriate steps to keep it secure.

This page explains how we collect, use and protect your information when you visit our website or contact us.

Who we are

This website is operated by:

Hummingbird Insurance Services Ltd
Trading as SHIELD

Registered Office:
Unit 8, Sussex Business Village
Barnham, Walberton
Bognor Regis
PO22 0AL

Company Number: 15318677

Email: hello@shieldmyfleet.com

What information we collect

Your name
Company name
Email address
Telephone number
Job title
Information you choose to provide through contact or demo request forms
Website usage information such as pages visited and general browsing behaviour

How we use your information

Respond to enquiries
Arrange demonstrations of SHIELD
Provide information about our products and services
Improve our website and user experience
Understand how visitors use our website
Maintain the security of our systems

Where appropriate, we may also contact businesses that we believe could benefit from our services. You can ask us to stop contacting you at any time.

Our legal basis for processing

Your consent
Our legitimate interests in operating and improving our business
Performance of a contract
Compliance with legal obligations

Marketing communications

If you request information from us, download content or enquire about our services, we may contact you regarding products or services that are relevant to your enquiry.

You can unsubscribe from marketing communications at any time using the unsubscribe link in our emails or by contacting hello@shieldmyfleet.com.

How long we keep your information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and resolve disputes.

Sharing your information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

HubSpot (Customer Relationship Management and website forms)
TWIPLA (Website analytics and session recordings)

These providers process information on our behalf under appropriate contractual and security arrangements.

Security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse.

However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Object to certain types of processing
Request restriction of processing
Request transfer of your information where applicable

To exercise any of these rights, please get in touch with hello@shieldmyfleet.com.

If you are unhappy with how we handle your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).

Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly, improve performance and provide information about how visitors use the site.

Cookies we use

HubSpot

HubSpot helps us process contact forms, remember user preferences, understand website engagement and manage enquiries and customer relationships. If you submit a form on our website, HubSpot may place cookies on your device.

TWIPLA

TWIPLA helps us understand how visitors use our website by collecting anonymous usage information, such as pages viewed, scroll depth, click behaviour and general website interactions. This information is used solely to improve our website and user experience.

Managing cookies

Most web browsers allow you to control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of this website.

Website Terms of Use

Website content

The information provided on this website is for general information only. Whilst we make every effort to ensure the information is accurate and up to date, we make no guarantees regarding its completeness or suitability for any particular purpose.

Intellectual property

Unless otherwise stated, all content on this website, including text, graphics, branding, logos and design, belongs to Hummingbird Insurance Services Ltd. You may not reproduce or distribute any content without prior written permission.

Third-party links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices or availability of external websites.

Limitation of liability

To the fullest extent permitted by law, Hummingbird Insurance Services Ltd accepts no liability for any loss arising from the use of this website or reliance on information contained within it. Nothing in these terms excludes liability where it cannot legally be excluded.

Changes

We may update this page from time to time to reflect changes in our business, services or legal obligations. Any updates will be published on this page.

Governing law

The laws of England and Wales govern these terms. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Privacy, Cookies & Legal

Cookie Policy

HubSpot

TWIPLA

Website Terms of Use

Company Information