In July 2026 the Road Haulage Association published a technology benchmark with a transport software provider, asking hauliers how their systems fit together. Only 9 per cent said theirs were fully integrated.
| How hauliers' systems fit together | Share |
|---|---|
| Standalone tools or spreadsheets | 26% |
| Separate systems, with the same details entered more than once | 19% |
| Partly linked, with data exported by hand | 46% |
| Fully integrated | 9% |
Four in five (80 per cent) rely on data that's slow to compile or potentially out of date. Just 6 per cent have a single source of truth for their data.
What it means day to day
When tracking, cameras, tacho and claims each sit in their own system, someone has to pull the data together before anyone can act on it. That usually happens by hand and after the event. A driver whose pattern is changing can look fine in one system and not in another, with nobody seeing both until something goes wrong.
Reading the figures
The benchmark doesn't publish how many operators took part. About three quarters of those who answered (74 per cent) run between 1 and 50 vehicles, so it describes smaller haulage operators best.
Where SHIELD fits
SHIELD joins up the tracking, cameras, tacho, licence checks and claims data a fleet already runs, with no new hardware to fit. The office then works from one place rather than from exports and spreadsheets.
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Sources: Road Haulage Association, technology and resilience benchmark, published 20 July 2026 with a transport software provider.